3CX Phone System is a software based PBX for Windows and Linux that works with SIP standard based IP Phones, SIP trunks and VoIP Gateways, to provide a full PBX solution including Unified Communications and Collaboration – without the inflated cost and management headaches of an ‘old style’ PBX. Used by more than 30,000 companies globally, 3CX has been recognised for its innovation and cutting-edge technology.
TAKE YOUR EXTENSION ANYWHERE
3CX includes clients for smartphones and Mac or Windows that allow users to take advantage of their telephone system extension from anywhere, seamlessly integrated as if they were in the office. Not only are all calls to the office free of charge, but employees can leverage one single number and make a professional impression.
BUILT IN SOFTWARE
With 3CX’s inbuilt soft phones for Mac and Windows you can manage your calls from your desktop and make and receive calls via the office phone system from your computer, even whilst out of the office. Providing flexibility either using a headset, desk phone or your mobile at your desk, around the office or on the move.
CALL MANAGEMENT & FUCTIONALITY
3CX Phone System includes a powerful switchboard function that can be tailored to the way you want to view and manage your phone calls. With four different views to choose from it can cater to any job role. The system has the ability for management and supervisors to discreetly listen (“Silent Listen”) in to calls for training, with the ability then to go on to coach a colleague through a call (“Whisper”), and even take over a call where required (“Call Intrude”)