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Call Recording

Improve your businesses customer service, train your staff, and more all with Fab Spiders call recording solution.

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What is call recording?

Often it is necessary to protect yourself, your company, and your employees by recording important telephone conversations, so it’s clear who said what and when.

With our call recording solution, calls are automatically captured and can be replayed with the touch of a button. Our call recording solution is purely cloud-based, with no on-site equipment needed. Everything is managed through an easy to use, secure portal which you’ll be able to log in to.

Why choose call recording?

Discover how call recording could help your business.

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Train your staff.

Staff training and development is a vital aspect of a company’s success, listen back and point out areas of improvement.

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Improve Customer Service

Good customer service influences potential customers to choose your business over competitors. Use call recordings to better understand customer conversations and how your team is performing.

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Resolve disputes.

All calls are recorded and ready to be played back at a moments notice, having the capability of searching by a customers telephone number enables you to clear up disputes in a timely manner.

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Simple and secure.

Recordings are stored in the cloud, locked away behind a protected user account with optional two-factor authentication. Being able to set up multiple users lets you know who’s logged in.

But wait, theres more…

Get everything you need to make your business phone system yours.

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Digital Receptionist

Create a better impression with a professional first impression for every caller.
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On-hold Marketing

Keep callers engaged and up to date with your business whilst on hold.

We’re here to help.

If you have any questions, we’re happy to help you.