FAB SPIDER ARE A LEADING 3CX PARTNER IN THE UK,
RECOGNISED FOR OUR SUCCESSFUL INSTALLATION AND MANAGEMENT OF 3CX TELEPHONY.

Your PBX, Your way: On-premise or in the cloud

3CX Phone System is a software based PBX for Windows and Linux that works with SIP standard based IP Phones, SIP trunks and VoIP Gateways, to provide a full PBX solution including Unified Communications and Collaboration – without the inflated cost and management headaches of an ‘old style’ PBX.

Fab Spider

3CX Phone System

FAB SPIDER ARE A LEADING 3CX PARTNER IN THE UK,
RECOGNISED FOR OUR SUCCESSFUL INSTALLATION AND MANAGEMENT OF 3CX TELEPHONY.

3CX Phone System is a software based PBX for Windows and Linux that works with SIP standard based IP Phones, SIP trunks and VoIP Gateways, to provide a full PBX solution including Unified Communications and Collaboration – without the inflated cost and management headaches of an ‘old style’ PBX.

Used by more than 30,000 companies globally, 3CX has been recognised for its innovation and cutting-edge technology.

What is 3CX?

3CX Phone System is a software based PBX for Windows and Linux that works with SIP standard based IP Phones, SIP trunks and VoIP Gateways, to provide a full PBX solution including Unified Communications and Collaboration –  without the inflated cost and management headaches of an ‘old style’ PBX. Used by more than 30,000 companies globally, 3CX has been recognised for its innovation and cutting-edge technology.

Why Choose Fab Spider?

We are 3CX experts with fully qualified certified engineers trained to the highest standard. As a trusted 3CX partner you can rely on Fab Spider to successfully install and manage your 3CX phone systems. With our knowledge and experience you can rest assured Fab Spider can find a solution to suit your business specific needs.

Slash costs. Increase sales

By using 3CX, your ongoing telcom cost savings will be so significant and so will the cost of buying, expanding and maintaining your PBX. Our customers can decrease their phone bill by up to 80%. Make free Inter-office calls and branch calls and use prominent SIP trunks to reduce outbound call charges.

Clients & Features

With 3CX, you can take your extension wherever you go, from VoIP clients for Android and iOS, Soft Clients for Windows and Mac to clientless web conferencing and the integrated web client, you are guaranteed to be kept in the loop wherever you go. Phone our expert tech team on 01422 822 122 for more information.

What is 3CX?

3CX Phone System is a software based PBX for Windows and Linux that works with SIP standard based IP Phones, SIP trunks and VoIP Gateways, to provide a full PBX solution including Unified Communications and Collaboration –  without the inflated cost and management headaches of an ‘old style’ PBX. Used by more than 30,000 companies globally, 3CX has been recognised for its innovation and cutting-edge technology.

Why Choose Fab Spider?

We are 3CX experts with fully qualified certified engineers trained to the highest standard. As a trusted 3CX partner you can rely on Fab Spider to successfully install and manage your 3CX phone systems. With our knowledge and experience you can rest assured Fab Spider can find a solution to suit your business specific needs.

Slash costs. Increase sales

By using 3CX, your ongoing telcom cost savings will be so significant and so will the cost of buying, expanding and maintaining your PBX. Our customers can decrease their phone bill by up to 80%. Make free Inter-office calls and branch calls and use prominent SIP trunks to reduce outbound call charges.

Clients & Features

With 3CX, you can take your extension wherever you go, from VoIP clients for Android and iOS, Soft Clients for Windows and Mac to clientless web conferencing and the integrated web client, you are guaranteed to be kept in the loop wherever you go. Phone our expert tech team on 01422 822 122 for more information.

INSTALLATION

Are you looking to replace your company’s outdated PBX? Fab Spider make installation & configuration simple and straightforward. Fab Spider can connect you within minutes using prominent SIP trunks or gateways to our network for automatic configuration. Then through the easy to us console you can create, edit and delete extensions and DIDs, upgrade IP Phone Firmware, reprovision & reboot IP phones remotely and import or delete all contacts at once. Fab Spider will fully train support and go through every option possible to make the swap over seamless.

DEPLOY CHOICE

Deployment of your PBX is straightforward and flexible with 3CX. Either on-premise or cloud – the choice is yours. 3CX offers a solution for everyone. run it on an existing server using Hyper V or VMware. Smaller installations can even run on a low cost PC. Fab Spider can easily move your PBX to another server or into the cloud, using built-in backup and restore. Whether in the cloud or on-premise – You are in control. Fab Spider has specialist hosting infrastructure designed to host 3CX, to get the most out of 3CX as a fully managed service, contact fab spider today.

SECURITY & BACKUP

When it comes to VoIP security, 3CX sets the standard. 3CXs inbuilt security has been exclusively developed to protect your PBX system from attacks. Increased secure web server configuration. Automatic detection & blacklisting of SIP Attack tools. Traffic to 3CX clients is encrypted via SBC. Voice traffic is encrypted via SRTP. Automatic generation and management of SSL certs. Revolutionary VoIP Security with A+ rating from SSL lab. Automatic Failover for instant backup. Encryption between browser and the website ensured via HTTPS.

WHAT YOU CAN EXPECT

Key Features

TAKE YOUR EXTENSION ANYWHERE

​3CX includes clients for smartphones and Mac or Windows that allow users to take advantage of their telephone system extension from anywhere, seamlessly integrated as if they were in the office. Not only are all calls to the office free of charge, but employees can leverage one single number and make a professional impression.

BUILT IN SOFTWARE

With 3CX’s inbuilt soft phones for Mac and Windows you can manage your calls from your desktop and make and receive calls via the office phone system from your computer, even whilst out of the office. Providing flexibility either using a headset, desk phone or your mobile at your desk, around the office or on the move.

CALL MANAGEMENT & FUCTIONALITY

3CX Phone System includes a powerful switchboard function that can be tailored to the way you want to view and manage your phone calls. With four different views to choose from it can cater to any job role. The system has the ability for management and supervisors to discreetly listen (“Silent Listen”) in to calls for training, with the ability then to go on to coach a colleague through a call (“Whisper”), and even take over a call where required (“Call Intrude”)

WEB & VIDEO MEETINGS

​Now included free of charge with a 3CX Phone System in addition to its rich feature-set and user-friendliness, 3CX WebMeeting improves employees’ productivity and collaboration while its WebRTC integration and web-based functionality ensures incredible ease of use. With 3CX Web Meeting, companies of all sizes can now take advantage of personalised and fully brandable video conferencing as an advanced collaboration and online meeting tool with desktop and file sharing.

IN-HOUSE OR CLOUD SERVERS

With 3CX’s inbuilt soft phones for Mac and Windows you can manage your calls from your desktop and make and receive calls via the office phone system from your computer, even whilst out of the office. Providing flexibility either using a headset, desk phone or your mobile at your desk, around the office or on the move.

MANAGEMENT OF ALL PHONES

3CX Phone System includes a powerful switchboard function that can be tailored to the way you want to view and manage your phone calls. With four different views to choose from it can cater to any job role. The system has the ability for management and supervisors to discreetly listen (“Silent Listen”) in to calls for training, with the ability then to go on to coach a colleague through a call (“Whisper”), and even take over a call where required (“Call Intrude”)

ON SITE OR IN THE CLOUD

You decide where to run 3CX – run it on an existing server using Hyper V or VMware. Smaller installations can event run on a low cost PC. Easily move your PBX to another server or into the cloud, using built-in backup and restore. Whether in the cloud or on-premise – You are in control. The Technology Group has specialist cloud infrastructure designed end to end to host 3CX, with 100’s of clients using these services to get the most out of 3CX as a fully managed service, contact below and we’d be happy to provide and quote on options.

INTEGRATION

Integrates as standard with Salesforce, Office 365, Google and Outlook. Launch calls directly from your CRM package. Inbound calls are matched to customers based on the caller ID and logged in your CRM system. ​Accurate call journaling of inbound and outbound calls with call duration allows you to generate insightful reports on customer and agent activities.

UNIFIED COMMUNICATIONS

3CX allows you to see the presence of your colleagues, so everyone can communicate their availability effectively. The system is set up to communicate together via Instant messaging chat, without the need to rely on third party internet messaging systems. Added communications functions include the ability to convert inbound faxes to PDF and forward to users via e-mail, without requiring any fax server software. Likewise, voicemails are converted to sound files and forwarded easily via e-mail, meaning a receptionist never has to transpose another voicemail again!

WHAT YOU CAN EXPECT

Key Features

TAKE YOUR EXTENSION ANYWHERE

​3CX includes clients for smartphones and Mac or Windows that allow users to take advantage of their telephone system extension from anywhere, seamlessly integrated as if they were in the office. Not only are all calls to the office free of charge, but employees can leverage one single number and make a professional impression.

BUILT IN SOFTWARE

With 3CX’s inbuilt soft phones for Mac and Windows you can manage your calls from your desktop and make and receive calls via the office phone system from your computer, even whilst out of the office. Providing flexibility either using a headset, desk phone or your mobile at your desk, around the office or on the move.

CALL MANAGEMENT & FUCTIONALITY

3CX Phone System includes a powerful switchboard function that can be tailored to the way you want to view and manage your phone calls. With four different views to choose from it can cater to any job role. The system has the ability for management and supervisors to discreetly listen (“Silent Listen”) in to calls for training, with the ability then to go on to coach a colleague through a call (“Whisper”), and even take over a call where required (“Call Intrude”)

WEB & VIDEO MEETINGS

​Now included free of charge with a 3CX Phone System in addition to its rich feature-set and user-friendliness, 3CX WebMeeting improves employees’ productivity and collaboration while its WebRTC integration and web-based functionality ensures incredible ease of use. With 3CX Web Meeting, companies of all sizes can now take advantage of personalised and fully brandable video conferencing as an advanced collaboration and online meeting tool with desktop and file sharing.

IN-HOUSE OR CLOUD SERVERS

With 3CX’s inbuilt soft phones for Mac and Windows you can manage your calls from your desktop and make and receive calls via the office phone system from your computer, even whilst out of the office. Providing flexibility either using a headset, desk phone or your mobile at your desk, around the office or on the move.

MANAGEMENT OF ALL PHONES

3CX Phone System includes a powerful switchboard function that can be tailored to the way you want to view and manage your phone calls. With four different views to choose from it can cater to any job role. The system has the ability for management and supervisors to discreetly listen (“Silent Listen”) in to calls for training, with the ability then to go on to coach a colleague through a call (“Whisper”), and even take over a call where required (“Call Intrude”)

ON SITE OR IN THE CLOUD

You decide where to run 3CX – run it on an existing server using Hyper V or VMware. Smaller installations can event run on a low cost PC. Easily move your PBX to another server or into the cloud, using built-in backup and restore. Whether in the cloud or on-premise – You are in control. The Technology Group has specialist cloud infrastructure designed end to end to host 3CX, with 100’s of clients using these services to get the most out of 3CX as a fully managed service, contact below and we’d be happy to provide and quote on options.

INTEGRATION

Integrates as standard with Salesforce, Office 365, Google and Outlook. Launch calls directly from your CRM package. Inbound calls are matched to customers based on the caller ID and logged in your CRM system. ​Accurate call journaling of inbound and outbound calls with call duration allows you to generate insightful reports on customer and agent activities.

UNIFIED COMMUNICATIONS

3CX allows you to see the presence of your colleagues, so everyone can communicate their availability effectively. The system is set up to communicate together via Instant messaging chat, without the need to rely on third party internet messaging systems. Added communications functions include the ability to convert inbound faxes to PDF and forward to users via e-mail, without requiring any fax server software. Likewise, voicemails are converted to sound files and forwarded easily via e-mail, meaning a receptionist never has to transpose another voicemail again!

Full 3CX management from install to tech support. Improve your business communication system today.

Full 3CX management from install to tech support. Improve your business communication system today.

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